Shipping

 ORDERS PLACED BEFORE 25TH OF MARCH WILL BE SHIPPED ON 26TH MARCH

1. Shipping rates

  • Free shipping on orders over $75 AUD!
  • All orders under $100 AUD will be charged $8.50 flat rate shipping.
  • Please select express shipping if you require your order in a timely manner. Single items are express shipped at a flat rate of $12.50 and our Hospital and Recovery Bags are express shipped at a flat rate of $45.
  • Orders are posted within 48 hours via Australia Post.
  • All express orders will be dispatched within 24 hours.
  • At present we only ship Australia-wide but are working to expand our products internationally.


2. Transit policy

  • Orders are typically shipped within 48 hours via independent couriers.
  • Got You is not liable for any freight or shipping charges incurred as a result of unclaimed goods or failed delivery.
  • We are unable to guarantee shipping times due to COVID-19 delays. Please refer to your tracking email number for an accurate update on when your order should arrive.
  • Please note that rural areas, addresses outside the courier’s service area and PO boxes may take longer.

 

‼️ Important Pre-Order Deets ‼️

Some of our products will be listed as pre-order. They're in-demand, but haven't arrived with us yet, so it's the perfect opportunity for you to secure the product before it even hits our warehouse shelves! 

Please refer to the Expected Delivery Date (EDD) on each individual product's page: not all of our stock arrives at once. Pre-orders are always packed and shipped within 3 business days of us receiving the shipment. #WootWoot!

Unfortunately, we cannot always guarantee the arrival date of our shipments, so if a particular EDD is pushed back, we will contact you via email straight away. Given the nature of our products (*ahem* birth ain't waiting for no one!) you will be offered the opportunity to cancel your pre-order for a full refund, in these delayed pre-order circumstances only

Normal shipping and returns policies apply for pre-orders whereby the EDD is met as stipulated on the website.

If you order more than one product and any one of them is a pre-order, your entire order will not be shipped until everything is in stock. Please place a separate order for pre-order products if you'd like to receive the in-stock products earlier. 

For all pre-orders placed between now and December, note that Christmas can cause longer than usual shipping delays. We recommend our labour and postpartum recovery bags are purchased by women in their first and second trimester (early third trimester if you feel comfortable!), to avoid the products not arriving in time for your birth.